Terms and Conditions
Welcome to Priority Fitness. We are a Private Training Studio, not a commercial gym. By booking a session, purchasing a package, or using our website, you agree to the following terms designed to protect our community's safety, privacy, and focus.
Operational Philosophy & Studio Access
-
Appointment-Only Facility: Priority Fitness operates on a strict appointment-only basis. We do not offer open gym memberships or unsupervised access.
-
Arrival Window: Please arrive no more than 5 minutes prior to your scheduled session. This ensures the privacy and focus of the member training before you.
-
The Private Guarantee: Our studio is designed to be a private training studio free from crowds. We respectfully ask that you maintain this atmosphere by keeping volume respectful and equipment organized.
Cancellation & Scheduling Policy
To maintain professional boundaries and protect our trainers' time, we enforce a strict cancellation policy.
-
24-Hour Notice: You must cancel or reschedule your session at least 24 hours in advance.
-
Late Cancellations & No-Shows: Sessions cancelled with less than 24 hours' notice will be forfeited and charged at the full session rate.
-
Emergency Exceptions: We understand that life happens. Exceptions for genuine emergencies are made at the sole discretion of Priority Fitness management.
Medical Disclaimers & Safety
While we utilize clinical grade testing and data, Priority Fitness is a performance studio, not a medical facility.
-
Assumption of Risk: By participating in Strength & Conditioning, Endurance Coaching, Assisted Stretching, Buddy Sessions, or Personal Training, you acknowledge that physical exercise carries inherent risks of injury. You voluntarily assume these risks.
-
Medical Clearance: All of our members are strongly encouraged to consult a physician before beginning a new training regimen. We also encourage you to share any physician directives so that we can best plan your sessions for safety.
-
The Lab (Testing Services): Services provided in The Lab (VO2 Max, RMR, Gait Analysis) utilize Korr Medical Technologies for data collection. These results are for fitness and performance benchmarking only and do not constitute a medical diagnosis.
Payments & Refunds
-
Package purchases: Packages for any of our training sessions (Assisted Stretching, Personal Training, Buddy Sessions, and Strength & Conditioning) are non-refundable. At the discretion of the owner refunds may be issued in special circumstances. Any refunds will incur a $25 processing fee.
-
Package expiration: Your are responsible for knowing when your package(s) expires. Unused sessions from an expired package do not roll over. Each service and package has a specific expiration date.
-
Membership Fees: We do not have membership or start-up fees for our Lab or In-studio services. Our Endurance Coaching has both a sign-up fee as well as a membership fee. Details can be found on our rates page.
Code of Conduct
-
Respectful Environment: We welcome adults of all ages, elite athletes, and beginners alike. We work with teens on a case-by-case basis. Any behavior deemed aggressive, intimidating, or unsafe will result in immediate termination of services.
-
Attire: Please wear appropriate athletic attire that allows for a full range of safe movement.
Privacy & Media Release
-
Data Privacy: Your performance data (including VO2 Max and RMR results) is strictly confidential. We use data solely to program your training and track your progress.
-
Media Use: Priority Fitness does not take photos of its members, and there is never any expectation that you allow Priority Fitness to photograph you. In the event that photos are taken (for example at an event), Priority Fitness will never post photos of you without your verbal consent.
Contact Us
For questions regarding these terms, please contact us at:
Priority Fitness
339 5th Street
Brooklyn, NY 11215
